The Homepage<\/h2>\n
This is the core of your UX research project. On the left, you set it up by collecting the necessary information in the brief and writing the script(s). On the right, you gather your outputs. You have a collection of session notes and the research report to be filled. I also included a handy list of interesting articles that I found about Here you find everything you need to know to execute your research piece. Set it up by answering key questions to make sure the project is framed properly. Remember to always include:<\/p>\n This is your discussion guide, remember to print it out and bring it with you during your session. A few tips on what to include:<\/p>\n This is your repository of notes taken during user sessions. If you facilitate the sessions yourself, I\u2019d recommend always bringing someone with you to take notes, so you can focus on the discussion with your user. Bonus points if the person you bring is not from the design department. Bring developers, product managers, legal people and why not\u2014the CEO. Having them to directly watch users hugely benefits your organisation, as they will start to feel more connected to them and develop empathy. Remember that the entire organisation exists because it solves problems for its users, so it\u2019s very important that everyone can directly observe how people feel and what they think when interacting with your product.<\/p>\n At the end of the session, take 5 minutes to debrief with your note taker. Have a discussion on the interesting points and on what you both noticed. Spend some time to add key points to the notes that you can review later when you\u2019ll do the highlights.<\/p>\n If you run the research project, this is the magic document that you are going to share with your organisation to communicate everything you\u2019ve discovered.<\/p>\n Make the summary snappy, and include the most important things. Always ask yourself \u201cWhat do I need to remember if I only have 2 minutes to read this?\u201d <\/em>when completing it.<\/p>\n Spend some time to add all the relevant outcomes. How are you going to use the insights? Do you collect them on a priority list in collaboration with your team? Do they become product backlog items?<\/p>\n . . .<\/p>\n And that\u2019s it! I\u2019ve been using this template for a while now and still improving it, but I feel like it could be useful for other designers too, so I decided to share it with you. I hope it will speed up your process a little so you can focus on the important things :).<\/p>\n Here is the Notion page<\/a> that you can duplicate to your account to start using the framework.<\/p>\n . . .<\/p>\n I\u2019d love to know if you find it useful, how you use it, how you\u2019ve changed it and what you\u2019ve achieved. Share your thoughts and feedback with me on Twitter<\/a>.<\/p>\n Originally published on UX Collective<\/a>.<\/p>\n Speed up your design process with this UX research framework that will help you collaborate with researchers.<\/p>\n","protected":false},"author":345,"featured_media":20467,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[493],"tags":[],"class_list":["post-20454","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-design"],"acf":[],"yoast_head":"\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\n\n\n\n\t\n![\"\"](\"https:\/\/www.shopjessicabuckley.com\/wp-content\/uploads\/2020\/07\/1AQzQxxNO2TlFy6s3mnQQFg.png\" "\\"Qualitative")
<\/a><\/p>\nThe Brief<\/h2>\n
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\nHave a look at this article<\/a> by Nielsen Norman group about the different research methods, it helped me a lot to properly coordinate with the UX Researcher in my team, and to run research projects myself.<\/li>\n
\nFinding users is always tricky. There are many variables depending on the company budget for research and the type of research that you need to do. In case of a low budget you could consider a few things: are you organising field studies? Try with guerrilla testing, go where your users are and ask them for 30 minutes of their time over a coffee (coffee is on you!). Do you need to organise in-house user sessions? Have you tried tweeting about it? Many people would be keen to help with small incentives. Have a look at this article<\/a> for more in-depth information.<\/li>\n<\/ol>\n![\"\"](\"https:\/\/www.shopjessicabuckley.com\/wp-content\/uploads\/2020\/07\/1WlRAiZuF7Riadbk31bIlSg.png\" "\\"UX")
<\/a><\/p>\nThe Script<\/h2>\n
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![\"\"](\"https:\/\/www.shopjessicabuckley.com\/wp-content\/uploads\/2020\/07\/1Ph73NjDmBMoicvShBSGgqQ.png\" "\\"UX")
<\/a><\/p>\nThe Notes<\/h2>\n
![\"\"](\"https:\/\/www.shopjessicabuckley.com\/wp-content\/uploads\/2020\/07\/1FaQr5sinYCkRoziTfqZ2zA.png\" "\\"UX")
<\/a><\/p>\nReport<\/h2>\n
![\"\"](\"https:\/\/www.shopjessicabuckley.com\/wp-content\/uploads\/2020\/07\/1sB5-_c4_oZHGsWGfZIm_eQ.png\" "\\"UX")
<\/a><\/p>\nReferences<\/strong><\/h2>\n
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\nFurtehr reading:
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