{"id":21007,"date":"2021-01-24T10:49:52","date_gmt":"2021-01-24T10:49:52","guid":{"rendered":"https:\/\/www.shopjessicabuckley.com\/blog\/?p=21007"},"modified":"2022-06-01T03:12:15","modified_gmt":"2022-06-01T02:12:15","slug":"mobile-design-how-to-create-a-user-centered-experience-that-serves-your-users","status":"publish","type":"post","link":"https:\/\/www.shopjessicabuckley.com\/blog\/mobile-design-how-to-create-a-user-centered-experience-that-serves-your-users\/","title":{"rendered":"Mobile design: How to create a user-centered experience that serves your users"},"content":{"rendered":"<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Mobile devices like smartphones and tablets give businesses another channel to connect with their customers, no matter where they are or what network they\u2019re on. Mobile websites and applications should offer users an intuitive customer experience in the palm of their hand. At least, that's what good mobile design aims to achieve. But poor mobile design can make it tough for your visitors to find your most important user actions and will stunt your business's long-term growth. Ultimately, mobile websites that aren't user-centric waste time and attract few new visitors<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">The good news is that you can lay the foundation for a quality mobile design that guides your users to the desired outcome by following a few simple steps. Here are some of the most effective ways to create a user-centred, mobile experience that brings value to both your business as well as your customers:<\/p>\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">\nChoose user-friendly design templates<br \/>\n<\/h2>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Mobile websites have to guide their users towards taking action <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/www.shopjessicabuckley.com\/blog\/ultimate-guide-mobile-developers-want-design\/\" title=\"without confusing or misdirecting them\">without confusing or misdirecting them<\/a>. But for businesses who have little experience in designing a mobile customer experience, it's not always obvious how to create ease-of-use.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">It's important to choose a user-friendly template for your mobile website and brand. These days, it\u2019s simpler than ever to find free website templates with mobile versions that are effective at engaging your visitors and keeping them on your site for as long as possible. In fact, choosing from all the options available online can end up becoming the hardest part of selecting a template for your site.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">As you\u2019re browsing template selections, don't forget to decide on what components you want your template to use to guide your users to action. Key navigation features like search bars and dropdown menus, for example, <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/blog.hubspot.com\/website\/main-website-navigation-ht\" title=\"make it easy\">make it easy<\/a> for your visitors to find what they're looking for and fast. Always make sure that you're satisfied with your template's layout before you begin to design around it.<\/p>\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">\nSecure your users\u2019 information<br \/>\n<\/h2>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Quality design for mobile websites isn't complete until it includes a security solution to protect its visitors\u2019 data. Your users need to access and transmit data that safely reach your website's server from their mobile devices. Vulnerabilities in your mobile web design can potentially compromise your visitors' security and, ultimately, their sensitive and personal data.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Businesses that are interested in creating a mobile presence need to exercise constant vigilance against cyber threats. It's estimated that a new <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/tokenist.com\/mobile-device-security\/\" title=\"cyberattack is launched every 39 seconds\">cyberattack is launched every 39 seconds<\/a> against a mobile device, which equates to an average of 2,244 times every single day. For companies who are new to web design and want to establish an online presence, there are no second chances when it comes to mobile device security.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">It's important to establish organization-wide mobile device rules that impact your mobile design and safeguard your users' data. Companies who are new to mobile design and need help establishing guidelines should consider working with a security partner who has specific experience in helping organizations create secure customer experiences for mobile users.<\/p>\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">\nDon't forget usability testing<br \/>\n<\/h2>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">You want to make sure that you have at least a few pairs of eyes on your mobile web design before it goes live to your visitors. <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/ballparkhq.com\/?utm_campaign=Ballpark%20SEO&amp;utm_source=marvelblog\" title=\"Usability testing is an important technique\">Usability testing is an important technique<\/a> to confirm that your mobile website or application is usable. It's also one of the most easily forgotten components of quality web design, so make sure you have a plan in place to test your site for usability against a target audience of your choosing.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Common usability testing involves having an audience, typically users within your own organization, mimic the desired outcome you want your actual visitors to achieve. These outcomes can take the form of tasks such as signing up for a promotional discount or even completing an entire purchase. The main goal of these tasks, though, is to confirm that your website is guiding users as you've intended in your design, so be clear with your testing audience about what tasks you\u2019re expecting them to achieve.<\/p>\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">\nEmphasise on responsive design<\/p>\n<\/h2>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Have you ever decided to visit your favourite website on a mobile device, only to discover in horror that the landing pages you know and love are in mangled disarray? This is an example of unresponsive web design built around content meant to be viewed on a desktop PC.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Responsive design for mobile websites uses navigation solutions and displays user-intuitive content on both desktop PCs as well as mobile devices. Users visiting your mobile site need to search for and locate what they're looking for, no matter what device they're browsing on. If your site is poorly responsive for mobile use, potential <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/www.smashingmagazine.com\/2019\/06\/web-designers-speed-mobile-websites\/\" title=\"customers won&#039;t stay for long\">customers won't stay for long<\/a> and will instead visit other sites that are easier to use and more responsive to mobile devices.<\/p>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">Businesses who aren't interested in spending time and resources on website development can instead choose from design tools that make responsive design possible. Many responsive web design services, such as Weebly or Wix, include tools that specifically let users take control of their mobile design themselves with drag and drop features that eliminate the need for manual and time-consuming coding and development.<\/p>\n<h2 class=\"pageWrap pageWrap--s marginTop-xl marginBottom-l c-black lineHeight-xl fontSize-xl fontWeight-5 breakPointM-lineHeight-xxl breakPointM-fontSize-xxl\" style=\"margin-left: auto; margin-right: auto;\">\nConclusion<br \/>\n<\/h2>\n<p class=\"pageWrap pageWrap--s marginBottom-m paddingBottom-s c-slate lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">The key to a successful mobile design that attracts new users is to continue to iterate on your mobile site\u2019s design in ways that make it more user-centred. A constant approach toward usability and a responsive, <a class=\"link link--blue fontWeight-4\"href=\"https:\/\/www.shopjessicabuckley.com\/blog\/complexion-reduction-new-trend-mobile-design\/\" title=\"mobile experience\">mobile experience<\/a> can keep your desired outcomes for your visitors realistic and achievable. Always continue to improve upon and change (if necessary) the way you approach website design for your mobile websites and applications.<\/p>\n<h3 class=\"pageWrap pageWrap--s marginTop-l marginBottom-m c-black lineHeight-xl fontSize-xl fontWeight-5\">\nFurther reading:<br \/>\n<\/h3>\n<ul class=\"pageWrap pageWrap--s list list--unordered marginBottom-l lineHeight-l fontSize-l fontWeight-3 breakPointM-fontSize-xl breakPointM-lineHeight-xl\">\n<li><a class=\"link link--blue fontWeight-4\"href=\"https:\/\/www.shopjessicabuckley.com\/blog\/usability-testing\/\">What is Usability Testing?<\/a><\/li>\n<li><a class=\"link link--blue fontWeight-4\"href=\"https:\/\/www.shopjessicabuckley.com\/blog\/bidirectional-scrolling-save-responsive-design\/\">Bidirectional Scrolling is Here to Save Responsive Design<\/a><\/li>\n<li><a class=\"link link--blue fontWeight-4\"href=\"https:\/\/www.shopjessicabuckley.com\/blog\/z-list-tech-terms-need-know-ux-designer\/\">An A-Z List of Tech Terms You Need to Know as a UX Designer<\/a><\/li>\n<li><a class=\"link link--blue fontWeight-4\"href=\"https:\/\/www.shopjessicabuckley.com\/blog\/resources-for-running-remote-design-sprint\/\">The best resources for running a remote design sprint<\/a><\/li>\n<li><a class=\"link link--blue fontWeight-4\"href=\"https:\/\/www.shopjessicabuckley.com\/blog\/animated-transitions-in-mobile-apps\/\">Animated Transitions in Mobile Apps<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Mobile devices like smartphones and tablets give businesses another channel to connect with their customers, no matter where they are or what network they\u2019re on. Mobile websites and applications should offer users an intuitive customer experience in the palm of their hand. At least, that&#8217;s what good mobile design aims to achieve. But poor mobile design can make it tough&#8230; <a class=\"link link--blue fontWeight-4\" href=\"https:\/\/www.shopjessicabuckley.com\/blog\/mobile-design-how-to-create-a-user-centered-experience-that-serves-your-users\/\">Read More &#65515;<\/a><\/p>\n","protected":false},"author":351,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[499],"tags":[],"class_list":["post-21007","post","type-post","status-publish","format-standard","hentry","category-ux"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v15.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"The key to a successful mobile design that attracts new users is to continue to iterate on your mobile site\u2019s design in ways that make it more user-centred.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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